Privacy Policy

 🛍️ Shop Policies – Own Your Story Tees

All items are made to order.
Please allow processing time before shipment. Production times may vary slightly during peak seasons or sales.

Orders are printed and shipped from the United States (Wilmington, Delaware) through a trusted production partner.

Shipping times depend on:

• your location
   
• carrier performance
   
• seasonal volume
   

Estimated delivery dates are provided by Etsy and shipping carriers and are not guaranteed.

We are not responsible for shipping delays caused by:

• weather conditions
   
• carrier issues
   
• holidays
   
• events outside of our control
   

Once your order has shipped, delivery timing is managed by the shipping carrier.

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to an incorrect address provided by the buyer.

Because items are made to order, we do not accept returns or exchanges due to:

• sizing
   
• color preference
   
• buyer’s remorse
   

If your item arrives damaged or defective, please contact us within 7 days of delivery and we’ll be happy to help.

Cancellations are accepted within 24 hours of purchase.
After that time, orders may already be in production and cannot be canceled.

At this time, we do not offer custom text or design changes unless clearly stated in the listing.

• Coupon codes and sales apply to listed items only
   
• Discounts cannot be combined unless stated
   
• Coupons do not apply to shipping unless noted
   

Our designs are created by us and professionally printed and shipped through a production partner to ensure consistent quality and timely delivery.

If you have any questions, please reach out through Etsy Messages.
We’re always happy to help.